Any business with a steady flow of inbound requests
A qualification bot that warms up leads and hands the hot ones to a sales rep.
An AI assistant takes inbound requests in Telegram around the clock, asks qualification questions from the client's knowledge base, collects contact details, and automatically passes the hot lead to the sales reps' chat. Reps get a ready prospect with the full chat history. Not "Hi, how can I help?", but "Needs automation, has a budget, knows what they want."
Sales reps spend 50% of their time on qualification, and 30–40% of inbound leads turn out to be dead ends
An AI consultant in Telegram qualifies inquiries around the clock and hands sales reps a hot lead with the full history
Dead-end leads reaching sales reps: 30–40% → under 5%; replies to customers in under 30 seconds
By the numbers
The problem
Where the sales team loses money on inbound leads.
- Sales reps spend 50% of their time qualifying cold leads ("What's your budget?", "What exactly do you need?") instead of closing deals.
- A lead writes on the weekend. The reply comes on Monday. By then they've gone to a competitor who answered in a minute.
- 30–40% of inbound leads are dead ends. They never reach a rep but still eat up the sales team's time.
- No shared conversation memory: the rep asks the same questions the bot already asked. The client gets annoyed and leaves.
- A dedicated qualifier is expensive. You need a full-time salary to cover two shifts, and the work is repetitive.
How it works
Five steps from an inbound message to a hot lead card.
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A lead messages the Telegram bot
From any channel: a social media link, a website widget, a contact form, an ad. All inbound requests land in one inbox.
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AI catches the message and waits 17 seconds
It merges short messages into one. Clients often type in fragments, so the AI waits for the full thought and replies once, the way a real person would.
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Runs the conversation by your qualification script
Type of business, the task, budget, timeline, decision-maker: everything a rep needs for the first call. The script is tailored to your pipeline.
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Answers common questions along the way
Prices, timelines, portfolio, guarantees, case studies, all from your knowledge base. It doesn't hallucinate or make up anything that isn't in the documents.
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Hands the hot lead to a sales rep
Once it has enough data and a contact, it builds a lead card and sends it to the reps' Telegram chat with a conversation summary and a link to the chat. The rep gets straight to business.
Features
What's included.
Conversation memory
A lead can come back a week or a month later. The AI remembers the entire chat history, doesn't ask again, and doesn't mix up context.
Multi-rep routing
Different lead types go to different reps: by product, region, budget, language, or any other rule.
Fragmented message handling
Waits 17 seconds and merges fragmented messages. It doesn't reply separately to every "hi", "I want to ask", "I have a question".
Knowledge base in Google Docs
Syncs directly from your live documents: edit the text, and the bot picks it up within 5 minutes. No reconfiguration.
Human-like pauses and a name
A named "team member", polite formal tone, delays between messages. The client can't tell they're talking to AI.
Protection against provocation
Never reveals its system prompt and never breaks character. It answers jokes, threats, and jailbreak attempts with a business-like reply.
One-click handoff to a rep
When a lead asks for a human or the script is complete, the AI steps back and the rep picks up where it left off, with the full history.
Analytics dashboard
How many leads came in, how many were qualified, how many were handed off, how many dropped off and at which question. The whole pipeline at a glance.
Economics
Before and after in one table.
| What changes | Before | After |
|---|---|---|
| Response time | minutes to hours, business hours only | <30 seconds, 24/7 |
| Rep time spent on qualification | 50% of the workday | 0, hot leads only |
| Dead-end leads reaching reps | 30–40% of inbound | <5% |
| Night and weekend leads | lost or gone cold | handled immediately |
| Cost of a qualifier | rep salary + benefits | ~$30–50/month |
With 200 inbound leads a month and the cost of a full-time qualifier, the AI bot pays for itself in the first month. Sales reps get only hot, deal-ready clients.
Who it's for
Where it works.
Anywhere there's a flow of inbound requests and qualifying questions to ask before handing off to a rep. The solution adapts to any pipeline and any qualification criteria.
What's different
Why this isn't an off-the-shelf chatbot.
Real conversation, not buttons
Not a "welcome bot" with a button menu ("1 for prices, 2 for contacts"), but a real conversation that understands context and open-ended questions.
Knowledge base from your Google Docs
Your live documents are the bot's knowledge base. No reconfiguration when your price list or policies change; updates land within 5 minutes.
Handoff with a ready summary
The rep gets more than a chat log: a lead card with a ready conversation summary. They get straight to business instead of starting from scratch.
We'll launch a qualification bot for your business in 1 week.
Free audit: in a 30 min session, we'll show which qualification questions you can hand off to AI and how much rep time that frees up.
Quiz · 6 questions · 1 minute
Or right away: Telegram · @one_lab_support → · hello@1-lab.dev